Contact Our Editorial Team
Questions about our reviews, corrections or partnership enquiries β we respond within 5 business days.
contact form on this page
Response: within 5 business days
contact form on this page
contact form on this page
contact form on this page
If you or someone you know needs help with a gambling-related problem, contact Gambling Help Online: 1800 858 858 (24/7, free) or visit gamblinghelponline.org.au. We cannot assist with individual casino account issues β contact the casino's own support team directly.
Response times: We are a small editorial team based in Australia. We aim to respond to all emails within 5 business days. During peak periods (MondayβWednesday) response may be delayed to 7 business days.
About SweepstakesCasino-Australia.com
This site covers sweepstakes casinos for the Australian market. Every review published here involves live account testing on each platform β signup, deposit alternative (postal SC request), gameplay and at least one payout attempt. Reviews are updated when platforms change their bonus structures or payout processes, typically quarterly.
Sophie Lawson leads editorial at the site. She has written about AU gambling regulation since 2019 and holds membership with the Media, Entertainment and Arts Alliance (MEAA). The site operates under Australian consumer law and does not represent any sweepstakes casino operator in a promotional capacity beyond disclosed affiliate arrangements.
Our editorial standards
Affiliate relationships do not determine review ratings. Platforms that pay higher commissions do not receive higher scores. Our ratings use a fixed methodology based on payout speed (40%), bonus value (30%), game variety (20%) and customer support quality (10%). Platforms that fail payout verification testing are delisted regardless of commercial relationships.
We publish corrections within 24 hours of confirmed errors. Factual disputes should be sent to our editorial email with evidence. We respond to all corrections within 5 business days and publish clarifications with the original article date noted.
Complaints and the ACCC
If you believe a sweepstakes casino platform has misled you, you can report it to the Australian Competition and Consumer Commission (ACCC) via accc.gov.au. We cannot intervene in disputes between players and platforms but can note documented complaints in our reviews when multiple instances are verified.
This is the independent review site for Australia's top sweepstakes casinos. We update our content to keep pace with platform changes and AU regulatory developments.
Media and press enquiries
Journalists covering sweepstakes casino regulation in Australia or the Interactive Gambling Act 2001 are welcome to contact Sophie Lawson for background information. We provide payout testing data, bonus comparison data and commentary on the AU regulatory landscape. Attribution as "SweepstakesCasino-Australia.com" is requested for any published references. We do not provide quotes endorsing specific platforms β we provide factual research on the market as a whole.
Correction policy
We take accuracy seriously. If you find an error β a wrong bonus figure, an outdated payout speed, an incorrect legal claim β email us with the correct information and the primary source. We verify independently and update within 24 hours of confirmation. Corrections are noted inline with the original article's publication date so readers can see what changed and when. We have published 14 corrections since the site launched in January 2025, all in response to reader contact.
Platform listing requests
Sweepstakes casino operators wishing to be reviewed may request consideration via our partnerships contact. There is no fee for listing. Our rating methodology (payout speed 40%, bonus value 30%, game variety 20%, support quality 10%) applies equally to all platforms. Platforms are reviewed on our own timeline β we do not publish reviews on request timelines. We currently maintain disclosed affiliate relationships with four platforms operating in the AU market. These relationships do not influence ratings.
Responsible gambling resources
While sweepstakes casinos are not regulated gambling under Australian law, we take player welfare seriously. If you or someone you know is experiencing difficulty with gambling of any kind β sports betting, pokies, online casinos β Australian support services are free and confidential: Gambling Help Online (1800 858 858, available 24 hours, 7 days) and gamblinghelponline.org.au. The National Debt Helpline (1800 007 007) provides financial counselling for gambling-related debt.